SHIPPING

Shipping Information

At Gunner James Outfitters, we strive to provide you with the best service possible. Please allow 2-7 business days (excluding weekends and holidays) for your items to be shipped. Rest assured, all orders are shipped via USPS (United States Postal Service) from Monday to Friday (excluding holidays). Once your order is shipped, a tracking number will be emailed to you for your convenience.

Delivery Times:

For delivery within the USA, please expect your package to arrive within 5-7 business days after it has been shipped.
If you made your payment with an e-check through PayPal, your order will be shipped only after the payment has cleared.

Tracking Information:

If you haven't received a tracking number after 3 business days, please check your junk/spam folder. If you still cannot locate the tracking number, feel free to email us with your inquiry. We are here to assist you with any concerns or questions you may have.
Once you receive a tracking number, any issues or concerns related to shipment must be handled through the U.S. Postal Service, as they have taken possession of your order. For assistance, please contact USPS directly at usps.com or call (800) 275-8777.
If your shipment is marked as "DELIVERED" on the tracking information but you have not received it, please reach out to your local post office to address any delivery issues. Unfortunately, we are unable to correct delivery problems as they are managed solely by the U.S. Postal Service. Please contact them for any delivery-related concerns, including damage, theft, or misdeliveries.

Order Satisfaction: We take pride in creating unique items, and each order is made to order, resulting in variations. If, for any reason, you are not satisfied with your order, please send us an email, and we will make every effort to resolve the issue and ensure your satisfaction.

To ensure a smooth process, kindly select Shipping as the delivery method for all orders. We appreciate your cooperation and look forward to serving you.